Returns & Exchanges

At WGU, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags attached. If your purchase doesn't fit or meet your expectations, our streamlined process ensures a quick and easy resolution.

1

Initiate Your Request

Log into your WGU account and select the items you wish to return from your recent orders to generate a return authorization.

2

Pack Your Items

Place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact.

3

Print and Ship

Download your prepaid shipping label from our portal, attach it to your parcel, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing